The Port of Rotterdam Authority and the Rotterdam Harbour Master’s Division as Data Controllers

This privacy statement is dated 23 July 2020 and may be subject to change over time.

The Port of Rotterdam Authority (PoR) and the Rotterdam Harbour Master’s Division process your personal data carefully and securely in accordance with the prevailing laws and regulations. An internal supervisor, the Data Protection Officer, has been appointed to ensure that they as controllers process your personal data in accordance with laws and regulations. The Data Protection Officer supervises the processing of personal data by the Port Authority and by the Harbour Master Rotterdam. You will find the contact details of the Data Protection Officer below.

Scope of this general statement

This privacy statement contains general information about the processing of your personal data by PoR and the Rotterdam Harbour Master’s Division. You can also read about how you can contact us or our internal supervisor, and how you can exercise your rights.

In addition to this general statement, we have drawn up several specific privacy statements. These provide information about, among other things, the purpose of the relevant processing, the legal basis, which personal data of you we process, and how long we will retain these data. The specific privacy statements thus supplement this general privacy statement and should therefore be read in conjunction with it.

This privacy statement only applies to the processing of personal data by PoR and the Rotterdam Harbour Master’s Division. For questions about the processing of your data by other companies or organisations in the port of Rotterdam, please contact them.

Partnerships and the transfer of your personal data

PoR and the Rotterdam Harbour Master’s Division sometimes work with other parties. If required by law, they enter into agreements with the other parties in this collaborative arrangement with respect to protecting your personal data. If your data are processed by a partnership, you will be informed separately by means of a specific privacy statement.

On some occasions, PoR and the Rotterdam Harbour Master’s Division will not be the first point of contact for your questions about the processing of personal data by such an alliance. If this is the case, it will be clearly indicated in the specific privacy statement who you can contact if you have any questions.

Digitisation in the port of Rotterdam

PoR and the Rotterdam Harbour Master’s Division are using digitisation to increase the efficiency and reliability of the logistics chain. To this end, various products and services are being developed by PoR to make the handling of freight flows even safer and more efficient. During the development of these products and services, personal data may be processed. You will be informed thereof through specific privacy statements.

International

The Port of Rotterdam Authority has been managing and developing one of the world’s busiest and largest logistics centres for many years. In accordance with the policy of PoR and the Rotterdam Harbour Master’s Division, your data is only processed within the European Economic Area (EEA). The international character of the port of Rotterdam may mean that your data will be processed outside the EU. In such a case, we will ensure that your data is protected, and you will be informed of the fact that your data are processed outside the EEA.

Communication

The Port of Rotterdam is one of the most prominent, internationally competitive ports in the world. The Port Authority gladly involves you in the latest developments and we are pleased to convey this. We do this in various ways:

Our website: www.portofrotterdam.com. This is the Port Authority's corporate website. All information about the Port of Rotterdam and the Port of Rotterdam Authority is stated here. Information on doing business, safety, energy transition and digitisation can be found here. Cookies are placed when you visit our website. You can read more information about our cookie policy here.

In addition, we also organise business events at home and abroad, we run email campaigns, send newsletters and we produce the Port’s newspaper, the Havenkrant (print run 450,000). The Port of Rotterdam Authority also sponsors a large number of Rotterdam organisations and their events to which we invite our relations. We target the general public through FutureLand. Excursions and guided tours in the Rotterdam port area are organised via FutureLand.

The use of personal data is often necessary to ensure that all these activities run smoothly. We only do this after we have received your permission (e.g. newsletter), to implement an agreement (e.g. cruise booking), or to draw your attention to certain interests. You have the right to withdraw your consent or unsubscribe at any time.

To protect your personal data, the Port of Rotterdam Authority has taken appropriate security measures in line with the applicable legal requirements and guidelines. We have concluded processing agreements with processors. We also store your data in accordance with laws and regulations.

For the specific privacy statements of our organisation, please see the links below:

Your data

You may ask PoR and the Rotterdam Harbour Master’s Division to access your personal data or make another request. Please use the form below for this purpose.

Complaints?

You can file a complaint with the Data Protection Authority about the processing of your personal data by PoR and the Rotterdam Harbour Master’s Division. For more information, please check out the website of the Data Protection Authority: